Level Frames Reviews

4.9 based on 1513 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

4.5 Stars -
Brent Schlender
 Verified Customer
March 17, 2025

My first two frames

I ordered two frames to start with that were not overly challenging. I'm pleased with both, although I have now learned to be absolutely accurate with dimensions. I was most worried about the quality of the mattes and was pleased with both. I found it difficult to mount the original art, however, because of the limited amount of linen tape provided. Every artwork is a little different so I am reluctant to generalize. Now that I had this first experience, I immediately placed an order for another frame for a fine Japanese woodblock print that is a little larger than the first two frames, and am looking forward to see how this one works out. I find the prices to be quite reasonable!

custom online framing for pictures and art

Thanks for sharing your experience framing with us, Brent! It's great to hear feedback like this which helps us continually improve on what we do. We're looking at the amount of archival tape we include with the DIY framing kits, and you can also request extra on any component in the Special Instructions field at checkout. Enjoy your framed woodblock prints!

5.0 Stars -
Scott Lewis
 Verified Customer
March 17, 2025

My Mother Absolutely Loved it!

You folks made my mother's 86th birthday All That!! She went crazy for the framed picture. I will definitely be using your services again. Thank You for the quality work!

custom online framing for pictures and art

Glad we could help celebrate your mom and her 86th birthday, Scott! Thanks for sharing a photo of the final result, we look forward to helping on your next framing project.

5.0 Stars -
Ivan F
 Verified Customer
March 10, 2025

Killer frame for my killer picture

A job really well done. A perfect way to make a great picture even better. Thanks!

5.0 Stars -
Ken Keller
 Verified Customer
March 10, 2025

Very happy

I am very satisfied with my order of a picture frame for three photos. The resulting frame with pictures turned out great and the customer service was also great.

5.0 Stars -
Rod F
 Verified Customer
March 03, 2025

Great Do It Yourself Frame Option

This was the best looking and easiest to assemble home frame I have purchased - great product that I highly recommend

custom online framing for pictures and art

Nice work on the DIY framing, Rod! We are glad you found us and look forward to helping on your next custom frame.

5.0 Stars -
Carey
 Verified Customer
February 24, 2025

Easy and beautiful!

I couldn't be happier with my whole experience. From shopping for the tone, texture, color and size to it's arrival and assembly. I will be using this website from now on.

5.0 Stars -
Greg
 Verified Customer
February 22, 2025

I wish I'd known about this sooner

I have a huge collection of posters I've collected over 50 or so years of fandom. I was having these professionally framed, 10 or so at a time each year for the past 20+ yrs, then my framer died. I tried local alternatives within 1 or so hours (few and not nearly as good as the departed), then came across Level Frames, and bought a few of their frames just to see if the quality was close. I've been extremely happy so far: the dimensions are frighteningly exact, and the cost is usually less than what I was paying from the local pro (so far, maybe 10% less up to 30% less for similar items). No idea yet about long-term protection, but I won't live forever, and I'm happy now. Thanks!

custom online framing for pictures and art

So glad to hear it, Greg, and glad you found us! As far as long-term protection, all of our materials from backing boards to the dust covers are conservation grade and acid-free. And our acrylic options provide protection from UV rays so that your artwork does not fade over time. Look forward to helping on your next custom framing project.

5.0 Stars -
Gabe
 Verified Customer
February 21, 2025

Love it!

Level Frames did a great job, super happy with it thank you!

5.0 Stars -
P.D.
 Verified Customer
February 18, 2025

Made my print look great

Love the frame. Installing was easy. Only wish I could’ve fine tuned the measurements to 1/16 inches.

custom online framing for pictures and art

Glad to hear it and thanks for the feedback, P.D.! With custom framing, there is usually at least 1/16" tolerance built into the measurements, so hopefully everything fit as needed.

5.0 Stars -
Jim G
 Verified Customer
February 17, 2025

Excellent Frame Construction

Level Frames did an excellent job creating the frame as ordered. The materials are of high quality and well crafted. The installation, with provided hardware, went smoothly. I have worked in museums and galleries as an art installer and I fully recommend Level Frames as an affordable, easy-to-use framing option. Their customer service is also top-notch.

custom online framing for pictures and art

Means a lot coming from you, Jim! We're so glad we could help on this framing project and look forward to many more in the future.

5.0 Stars -
Tom
 Verified Customer
February 17, 2025

Exceeded expectations!

VERY professional. Thankfully an intuitive website to walk you through the process. Pictures came out great. Definitely would recommend,

custom online framing for pictures and art

Thanks for the feedback, Tom! Glad we could exceed expectations and look forward to helping on your next online custom frame.

5.0 Stars -
Erica
 Verified Customer
February 15, 2025

Amazing gift

I received two framed collages of my life with my dog as a gift. They turned out amazing, especially as some of the photos are almost 10 years old from a camera phone. The prints look flawless and the framework was beautiful. :)

custom online framing for pictures and art

So glad to hear that, Erica. We love framing pics of dogs, and agree that framed photos make for a wonderful gift. Enjoy your framed collage!

5.0 Stars -
Sarah
 Verified Customer
February 13, 2025

Perfect Gift!

I ordered a frame with three photos in it for friends' anniversary. We are all so impressed with how beautifully the photos were printed and how great the frame looks. Definitely will order again, couldn't be happier.

custom online framing for pictures and art

So glad to hear that, Sarah! Look forward to helping on our next framing (or gifting) project.

5.0 Stars -
Steve G
 Verified Customer
February 12, 2025

Beautiful work

We are so happy with every aspect of our Level Frames project. From the ease of arranging it to the choice / selections provided to the customer service and, of course the finished product, Level Frames delivered - again. We will definitely be back.

5.0 Stars -
Tom
 Verified Customer
February 12, 2025

Really, really good!

I would give 10 stars if I could! Intuitive software, professional framing and great customer service. I could ask for no more! Thank you,

5.0 Stars -
Pat Syntax
 Verified Customer
February 05, 2025

Nice quality frame

I ordered these for two odd sized watercolor paintings and included two matts as well. Everything was complete and easy to install. Nice quality and they look perfect.

5.0 Stars -
Virginia Reinhold
 Verified Customer
February 05, 2025

Love my custom frame

The frame is beautiful.
It was easy to put together.
It came out perfect.
Love it.

3.5 Stars -
Scott
 Verified Customer
February 05, 2025

Okay

From the elaborate packaging and enclosed instructions and extras I thought the quality would be higher, especially since I ordered the museum level which is the highest and most expensive. I thought the glass would be glass; not plastic. I thought the frame would be sturdier. Alas, the frame would a better fit than a simple store bought one, but it’s definitely not even close to low level professional framing

custom online framing for pictures and art

Thanks for the feedback, Scott! We cannot ship glass which may shatter during transit, and our Optium Museum acrylic is used by top galleries and museums around the world. It's anti-reflective, anti-static, anti-scratch and protects against UV rays. Some people are surprised by how light it is compared to glass, but that does not mean the quality is any lower than what you find at a high end custom frame shop.

5.0 Stars -
Chris C.
 Verified Customer
February 04, 2025

Great frame!

Beautiful way to preserve & display my treasured album!

custom online framing for pictures and art

Nice work on framing your album and thanks for sending the sweet photo! Everything is acid-free and the glaze has protection against UV rays and fading, so your treasured record should be safe and secure.

5.0 Stars -
Linda
 Verified Customer
February 04, 2025

Couldn't be happier with my frame!

Very high quality wood and craftsmanship! Excellent communication with seller, fast turn around time and delivery on day promised.