Very happy with my frames

the frames came quickly and were perfect -everything was included and they look great.

Love it!

Super easy to put together and looks great.

Thanks for sharing the photo, Michelle! We look forward to helping on your next online framing project.

Great Quality, Quick Turnaround Time

Great Quality frame, it was received packaged excellently. I'm very happy. I'm a firm believer in the principle that quality frames are 50% the presentation of whatever is being framed. A Picasso in a $12 big box frame is going to look like a print at best, but a Picasso in a quality frame will only serve to complement the master, not distract. Level Frames achieved this with my artwork.

Love this philosophy, thanks Garret! Whether it's a Picasso or a family photo, we look forward to helping on your next online framing project.

Awesome Experience

My purchase was a gift so I haven't actually seen the finished product, but I did see a picture. It turned out great and the recipient of the gift was totally excited.

One of the best frames I've ever had shipped

The packaging was perfect- (in the past other companies have neglected this step) the instructions were great! The frame was well made.

picture frame

frame turned out beautiful. I had my husband's old family photo inserted and my husband will be thrilled when he gets his birthday present. Thank You

Lots of options

The site is so easy to use and there are so many options. I am very happy with my first order and can't wait to have more frames made. Lovely customer service as well!

Great Quality

Great product! Frames are high quality. The packaging and instructions perfect.

Looks great, she loves it

Quick shipping, beautiful frame. Couldn’t be more happy

Awesome purchasing experience

I recently had a picture printed and framed by Level Frames as an anniversary gift for my wife. Danielle in customer support helped me pick the right product and delivery method, advised me on a few tweaks to improve the lighting in the photo, and expedited the order to arrive by my anniversary. I couldn't be happier with the end product, and my online ordering experience, and interacting with Level Frames' support team.

All good

The frame arrived quickly everything fit. It took ten minutes to complete

Even better than expected

The frames are much better than I was expecting and I super appreciate that everything I needed to mount and hang the frames is included and nothing extra (the screwdriver tool is incredibly clever). I really love the color of the brown frame I purchased. If I had one piece of feedback it would be that the instruction sheet could be more concise - it makes it appear to be much more complicated than it really is.

Thanks for the great frames!

Appreciate the feedback, Jess! We look forward to helping on your next online framing project.

Very nice work. High quality.

Beautifully done. Fine quality workmanship. Unlike 'Picture Frames.com'

Just perfect

Products and service met all our expectations. Beautiful materials and great quality.

Beautiful product and excellent customer service

I was blown away by the beautiful frames my husband created with the help of this company for my milestone birthday. This company stands by its products and provided a replacement when one of the frames arrived with a dent. Wonderful experience and will be sure to buy their products again.

So glad to hear it, Sandy. We take great care in packaging each order to prevent shipping damage, but when it does occur we appreciate the chance to make it right. p.s. - Happy birthday!

Disappointed

pretty bummed with this service. I didn’t see a clear explanation that these frames had acrylic instead of glass. So tacky. I presumed this price was high for that reason.
and on top of that. As I’m taking the protective film off. I uncovered a huge scratch. Had I known this all I would have just spent on a pro framer.

Thanks for the feedback and apologies for any confusion on the glaze. We do try to communicate that we use acrylic instead of glass - it's actually what most pro framers, galleries and museums are using today as it is optically pure, lighter and will not shatter. Reaching out to you directly about the scratch - that's rare but easy to send a replacement.

Easy!

I just got my frame in the mail. Set up was easy and the tools included made things even better. Would definitely use this vendor again.

Absolutely fantastic

Had two photos printed and framed and was nervous at first considering the cost. However, the print quality on them is fantastic and the frames are perfect. They arrived extremely quickly and are surprisingly lightweight. We had them up in minutes. I would totally recommend for anyone looking to print/frame a large photo.

Thanks for sharing the photo, Jeff! We always love seeing the final result. The weight of the frames is less because of the premium acrylic we use for the glaze - it's way lighter than glass and won't shatter. Look forward to helping on your next online framing project.

Frame as gift

I gave my mother 5 photo horizontal frame for her 80th birthday and she loved it. Thank you so much!

Nice work customizing this collage frame. We look forward to helping the next time you need to frame (or gift)!

Perfect

very nice frame - a bit thicker than thought, tho. perhaps this dimension was in the description and i just missed it - easy ordering and quick delivery. very satisfied