Absolutely Beautiful!

Ordered a frame with Artwork Size: 16.0" x 10.5" and Outer Dimensions:19.875" x 14.375" and it turned out beautiful. Couldn't be happier with the Sahara Gold frame and was really impressed with the website that enhanced the picture and showed how the final product would look like. Customer service was also terrific. So, glad I came across Level Frames by chance on Google. Level Frames is on another level when it comes to having your pictures framed. Thank you for making our Christmas a truly wonderful.

Thanks for framing with us, Frank glad we could help your Christmas be a bit merrier :o)

Wonderful service!

Placed an order shortly before Christmas, and they were able to get it out to me in time. High quality frame and great customer service.

Very Pleased With The End Product

First time user of Level Frames, and very pleased with the end product, and process of using the website to design and select the right frame for the project. Loved the design feature to tell you the picture quality rating based on your editing of the photo. Ensures that you shouldn't wind up with a grainy picture product. The chat feature and customer service provided timely responses to my questions. Will definitely use them again. Thanks.

Appreciate the feedback, Paul! Yes, making sure print quality is optimized for each framed photo is super important to us. We want your pictures to look their absolute best inside the custom frame of your choosing, and our support team is always standing by to assist.

Amazing Customer Service

We love our Level frames and have a backlog of prints and photos we're working through. Not only do they look amazing, but the customer service team is fantastic too. I don't look anywhere else to handle my framing needs.

So happy we can be your go-to framing service, Angela! Look forward to getting through more of that backlog as we frame more art and photos for you.

So impressed.

The photo in the frame was brilliant in color and the frame was exactly the stain of wood I wanted. My son was so pleased with it. The design tool was so simple to use.

Exactly What I Needed

Couldn't ask for a better experience. My frame-it-yourself kit arrived perfectly and lightning fast. Expertly packaged for shipping, well-crafted materials, and a kit for completing the project on my own. My print looks fabulous on the wall! Will order again.

Love to hear it, RD, and nice work on the DIY framing! We look forward to helping on your next custom frame.

Very Pleased

Great to see that you can still buy high-quality merchandise online. The experience of ordering and customization was easy and intuitive. The print quality and framing are beautiful. Go USA.

So glad to hear it, Todd! We are proud to handcraft every frame here in the USA with the highest quality standards for custom framing. Look forward to helping on your next project.

Wow

Turned out the way I hoped. It is beautiful

Looking forward to the framed photos

I cannot review my purchases because I have not received my orders yet. The person that I gifted some framed pics to did receive theirs. Orders were placed at the same time.

Thanks for the feedback, Debra, and happy to confirm that all three framed photos have been shipped and delivered.

5 stars all the way!

I placed and have since received two framed orders which will be given as gifts in the days ahead. Simply put, I was thrilled with both! I know the recipients will be very happy, as well.

This is a great company, and I will be using their services again and again.

Pros:

Great website, easy to use
AI tool is a bonus, subtle adjustments and excellent clarity
Good choice of frames, mats, etc.
Competitive pricing
Meticulous framing, matting, finish work
Timely shipping/arrival
Stellar wrapping, secure packaging
Proud to give as gifts

Cons:

I could not think of any.

Thanks for framing with us, Gail! We look forward to printing and framing more of your amazing travel photos.

Everything was great!

Frame was extremely well packed, easy to put together, and the important thing: it looks great!

The service and quality of the frames are outstanding

We just framed our two prints with the two Level Frames ordered on your site. We are very pleased with the quality of the frames, pricing, online ordering process, delivery, assembly instructions, and timely customer service to respond to questions/concerns.

For sure, we will be using Level Frames in the future for our framing needs.

Thanks for framing with us, Anna! Look forward to helping on your next project.

Blown away with the packaging, and quality! 🚨

I found Level frames through chatgpt, and had no prior experience with them. I found their interface incredibly easy to use, the options plentiful, and was very happy with the checkout process. When the prints arrived - the quality of packing, frame material, and workmanship blew my mind. It truly feels like a gallery quality / archival frame. I will be ordering more! The only thing I didn't love was that the mat color was not super accurately reflected in the builder. Photo attached is a pic taken on an iphone 14 in Palm Springs on vacation.

Glad that you found us and were so happy with your framed photo, Ian! Appreciate the feedback on the mat color; there are many shades of white matting but no way to show the exact tone in the builder because everyone will have different screen/monitor settings. Our main white mat is a very subtle off-white that works well with almost any subject matter, and in the Advanced Options section you can select different mat colors and plys. Look forward to helping on your next framing project!

Love my frames

Very nice job!!

Good job

Good job, very pricey, will deal with another company in the future

Appreciate the feedback, Bill, and glad your frame turned out nicely! Given the all-wood frames and premium, conservation-grade materials we use, we'll never be the lowest priced option out there. But we promise to provide the best product and experience we can at the lowest price we can afford. Hope we get the chance to frame for you again.

Great customer service!

Very easy to order the frame I needed but when it came it was not the size I ordered. Called customer service and they immediately realized their error and sent out the correct size right away. They didn’t even ask for me to send the incorrect one back. Everyone can make a mistake but not everyone fixes it right away. Great job! And the framed piece looks terrific!!

Thanks for sharing your experience, Camille! Our goal is giving you full confidence to frame online and making sure you always end up with something you love.

Amazing end product

I framed a very large picture for my office. I couldn’t quite nail what I wanted via the online tools so someone from the company helped give me multiple options. Edited my image to make sure it was what I wanted and gave me multiple options. They couldn’t have been more friendly and helpful. It was nice to finally get some decent service.

That's what we are here for, Anthony, so glad we could help make your walls at work look amazing! Look forward to helping on the next framing project that comes up at work or at the office.

2x Happy Customer

I've ordered from Level Frames twice now over the holidays (different years), and I've been very happy with my orders both times. Great choice for my large format family photos. My husband said that the hanging process is very intuitive too. I will be ordering again!

Beautiful Frames!

The frames turned out beautifully, overall quality of everything. was excellent. Josh also offered wonderful customer service, I will absolutely be using Level Frames for my next framing project.

Amazing Job...!!

Lots of us have done picture framing or collages or holiday cards on line. It seems very rarely does the finished product blow you away. Level Frames did an amazing job on our family vacation collage for 2025. Beautifully done and packaged extremely carefully. First class. Cannot say enough about the finished product and the quality and care they showed throughout. Definitely will use them again. Side story.....the collage was a 6 photo layout from a summer family mountain vacation. The photographer did a great job - we uploaded the photos to "Simply to Impress" and they looked horrible. Completely washed out. On the Level Frame collage, however, the same exact photos were alive with color.

So glad to hear it, Chip! We go to great lengths to ensure that your photos look and print as good as possible. Tbanks for framing with us :o)