great service and quality

The picture came out great. It came faster than expected and the quality was better than expected. Great company, kept me apprised of the status of my picture. Came packaged safely and the frame is nice. Couldn't be happier.

Really appreciate the feedback, John, and look forward to helping on your next online framing project!

Great Customer Service

I decided to change something with an existing order and Kara helped me replaced component. Picture printed in custom size / frame is great quality.

Beautiful!!!!!

Absolutely perfect !!! Everything about my picture was exactly as I wanted. Thank you!!!!

Turned out beautiful!

The photo we had framed of my mom for her memorial service turned out beautiful! Couldn't be happier with the results!

Sorry for your loss, Sandy. We're glad that in some small way we could help you honor your mom and celebrate her memory.

Great Value

I needed a frame for a collage I am entering in an art exhibit at our local library. I didn’t want to spend a lot for framing the pieces I was showing but this one was an odd size so a “store bought” frame wasn’t an option. Comparatively speaking, the Level frame was pricey but oh my goodness it turned out to be a great value! It made my collage look sooo good - really complimented it. The quality of the frame is obvious and it came beautifully and safely packaged with high quality hardware, detailed instructions and even included a microfiber cloth and spray to clean the plexiglass. I could not be happier and immediately ordered a second frame for another painting. Thank you, Level Frames

Love this piece, Linda! So glad we could help you frame it so beautifully.

Kara was the BIGGEST help!

Just wanted to reach out as I am framing something for my boss's client at work and had an extremely hard time finding a website that was able to do what I was looking for (I could not get a high resolution copy of the article). Not only was the AI enhancing tool incredibly helpful, but Kara saved the day when the client changed their mind about what part of the article they wanted framed. She seamlessly changed the art and made sure it fit for no extra cost. Could not ASK for better customer service.

Thanks for sharing this, Alden! So happy we could help with this framing project and that it turned out exactly how you wanted it to.

So impressed

My order looks phenomenal! I am beyond impressed with your company's attention to detail when crafting the frame with an image that carries so much meaning for me and my family. The final product looks spectacular on my wall; thank you!

Also, I want to acknowledge Kara for her courteous and professional customer service during the ordering process. She went above and beyond to ensure the product exceeded my preferences. I appreciated the outstanding customer support!

I will recommend Level Frames to my friends, family, and colleagues. I look forward to doing business with you in the future!

So glad to hear it, Tom, thanks so much for the feedback and for spreading the word to friends and family! Kara is indeed awesome and this made her day 😊

Love my frame

My frame is exactly,what I hoped for. The quality is perfect.

First time customer

I had some photos framed as a gift for someone which was sent directly to them. Being a new customer, I was a bit nervous because I had never seen the quality of the frames. I received a call from the person who received the framed photos delighted with how beautiful it was. I also was very impressed with the knowledgeability of the person who helped me decide between glare and non glare for this particular piece. It was such a pleasure to speak with a someone who actually knew something about framing and artwork. I will absolutely use Level Frames again!

Glad to hear it and happy we could be of assistance! The glaze is an important element no matter what you are framing, so we like to provide the right amount of options and info to make this choice. Look forward to helping on your next online framing project.

stanhope35@gmail.com

Great job after I had trouble uploading the photo. Your customer support did what I couldn’t. You assume that everyone is just tech savvy. I prefer talking to real people. Thank you!

Glad it turned out to your liking! Our amazing team of humans is standing by and happy to help 😁

very nice, very quick

easy process, good product, will be on the wall shortly.

It was perfect.

You did everything so detail-oriented that it arrived looking better than I expected. Just one small criticism: I had to tape down the edges of the papered back. It had puckered here and there, so just used a little electrical tape and it was fine. Thanks for your good work. I'm about to place another order!

Thanks for the feedback, Diane! It's been shared with our framing team regarding the dust cover. We like the back iof the frame to look good as well :o)

Easy as pie

I'm not a photographer, but I took a picture that really looked good and decided to have it framed. Found Level Frames (via New York Times review) and went to their website. The process could not have been easier. Reasonable price, excellent quality. Looks great!

Thanks for the kind works, Billy! We are very proud to be a NYT Wirecutter pick for best online framing service. Look forward to helping on your next custom frame.

Satisfied with frame and service

Good quality work, excellent packaging, good turnaround and delivery.

Easy and beautiful solution

I bought the vinyl record frame and couldn't be more pleased with its packaging, everything included, and the instructions online as well. Feels like frame shop quality and looks great on the wall! Awesome value.

Nice work on the framing, Michael, and thanks for this great photo of the final result! Glad to hear the DIY instructions were so clear. Enjoy your framed vinyl!

Very Great Service and Nice Frame

I ordered a custom frame and it was well packaged and arrived in good condition. The frame looked like I expected it to and is good quality. The people at Level Frames are great and when I expressed disappointment that the mat didn’t fit, they sent me a new one and were happy to help — even though, as we figured out, the mat didn’t fit because of my mistake, not theirs! I would highly recommend this company and would order from it again.

Glad we could help get it sorted out, Emma!

Just beautiful

From the quality of the print to the quality of the frame, it is just beautiful. I'm sure I'll be back with more projects.

Thanks for the feedback and this great pic of your framed print, Lynne! We look forward to helping on your next online framing project.

New Custom Frame

I ordered a custom frame. I was happy with the quality of the frame and how readable the instructions were to put it together. However, the mat was too wide for my art. So, this was very disappointing.

Thanks for letting us know, Emma! No problem to send you a replacement mat to fit your artwork - contacting you directly to get the exact measurements required.

lundblad624@gmail.com

The print and frame where great. I ordered a second one.

Top notch

The best framing out there. Attention to detail, creative. and well priced. All this and fast shipping. Thank you, See you soon