Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
Beyond expectations
The framed photo of my two deceased pets together was beyond expectations! Meticulously done and boxed/shipped like priceless art, which it is to me! Thank you very much!
Thanks for the feedback, John! So glad we could play a small role in helping you honor the memory of your beloved pets.
Very happy!
Framed pictures looked exactly right and it came right on time. Very happy with the experience!
A Special Frame for a Special Moment
The photo which captured my granddaughter in mid-air during a dance performance was posted by the photographer. I needed a frame which fit the unusual size and one that didn’t scream “look at me” rather than the photo. Couldn’t be happier! And she loves it as well. Customer service was great as I hand inadvertently sent the wrong photo. Quick response with no problem at all!
Using Technology to Beautify the World!
I was impressed by the speed and quality of Level Frames’ work. Their easy process of uploading the digital photo to ascertain the best frame dimensions and then ordering the frame among a variety of choices made the daunting task completely doable! Highly recommended!
Thanks for the kind words, Susan :o)
Good quality, but a little pricy
If you look around, you can find cheaper for equal quality, but the quality is top notch.
Appreciate the feedback, Todd! We strive to price as low and as fairly as possible given that each frame is handcrafted to order using conservation-grade materials. Many of our customers have found value in our rewards program that earns credits towards future orders every time they frame with us.
Best framing experience ever!
I’m so happy to have found Level Frames. I’ve had some prints that needed framing and I finally put them on my wall. The frames came very well packaged are of beautiful quality and incredible easy to assemble. I bought three for starters and after my experience, bought a third. I’m very happy!
Love to hear it, Lisa! And thanks for sharing this great photo of your framed artwork. We look forward to helping on your next online framing project and many more to come.
My son loves his framed picture.
Thank you for a very nice product and an easy ordering process.
Love them!
Packaged exceptionally well, easy to mount, wall looks very classic. Beautiful!
Absolutely stunning
I was so happy with the final product. It was a gift for my wife to celebrate her graduation and I was expecting it to come sometime the week after but it came on the day of the graduation (so way quicker than expected) and it was AMAZING!!! It came out gorgeous!!!
So glad to hear it, Pat, and congrats to your wife! We agree that framed photos are a wonderful gift idea :o)
Framed at home with amazing results
Everything arrived perfectly. I matted and installed all the frames in our company's office on Friday.
The quality of the frames were terrific. The instructions were incredibly well packaged together and helpful.
Excellent pricing and at the end of the day I felt like I got a great deal for a high quality product. Couldn't be happier. Thanks!
Very Happy with Framing Results
Ordering the frames was easy and interesting with several options for size, cropping, enhancing resolution and UV light protection. I will use this service again.
Look forward to helping on your next custom frame, Diane!
Happiness Guarantee
Thanks to Kara who went above and beyond to make my experience ordering a framed print truly positive. She suggested frames & sizes and was patient & kind. I appreciate that level of customer service!
That's what we are here for :o)
Very happy with my first order wood frame, mat and glaze order.
Was excited to receive order perfectly measured (art 11X15), packed and received. I followed clear instructions and taped my original acrylic mixed media art into frame. It is hung and I will be ready to order more along with art prints as gifts. I am happy to have found Level Frames. Thank you so much!
Nice work on the At Home framing, Anna! And thanks for sharing this great photo of your custom frame. We always love seeing the final results and look forward to helping on your next framing (or gifting) project :o)
Great service!
The site is user-friendly, offers excellent options, provides high-quality frames and I received my order just days later!
Great service!
Comprehensive website, great customer service, and the product is professional grade -- not to mention how quickly I received my frames! This will be my go-to for all of my framing needs :)
That's what we like to hear, RJ! Look forward to helping on your next custom frame :o)
First frame wonky
First frame as a little wonky. One of the corners didn't line up. I emailed customer service and they suggested I file down the corner that was protruding... I was given a 35.00 credit on my next order.
Appreciate the feedback, Emmanuel. This was a rare corner that did not live up to our standards. In cases like this we also offer full replacement if that's preferred over credits. Thanks for letting us make it right and have the chance do better on the next order!
Picture Framed
Great job! I wish I had selected a larger frame, it was smaller than expected. Overall, I'm pleased with the framing!
Great service
Great quality and service. I just wish the printing of the picture was lighter. It was very dark. Much darker than the photo.
Thanks for the feedback, Andreia! Sorry the print did not turn out exactly as expected - oftentimes and depending on your brightness settings, an image will look lighter on a backlit monitor or phone screen than the actual print. We color calibrate our printers on a regular basis so that each photo is true as possible to what's in the file. If you have any questions on the next one or would like us to do any editing of your photo, please let us know!