Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.
Nice job!
1st time customer, and I am very pleased with my frame. Professionally done, and the included accessories to hang my frame on a wall were a nice touch. I will use them for my next frame project.
Thanks for the feedback and this great pic of your framed photo, Brock! Glad to hear everything turned out so well, we're looking forward to helping on your next custom frame.
Great product
I could not be happier with this frame, the quality and the ease of putting it all together. It came with all the tools and easy to follow instructions. Will definitely buy from you again.
Nice work with our DIY framing kit, Amy, and thanks for the feedback! So glad your custom frame turned out to your liking.
Great quality
First time buyer. Former buyer of the frameology/framebridge etc services of the internet. Quality was so much better. Very happy with product and will be a repeat buyer. Thanks.
So glad you found us, Scott! We look forward to helping on your next custom framing project and many more to come,
Very satisfied and will be back
I couldn’t have been more pleased. From the packaging to the thoughtful accessories. Very impressive. I have used predominantly, one or two other online framers, but level frames will be my go-to framer in the future. Thanks!
Beautiful
Quite beautiful but unfortunately will not order again. Way too expensive for me to continue to use your business. Good Luck!
Glad you are happy with the frame and appreciate the feedback on the pricing, Michael! We work hard to keep our prices as fair as possible given the conservation-grade materials we use and the fact that each frame is handcrafted to order and designed to last decades. There are definitely cheaper options out there but quality can vary quite dramatically.
Very satisfied with my frames!
Very happy with my purchase. Came very quickly and the quality was top notch! Also really appreciated how well they were packaged for shipping. Will definitely be ordering in the future,
Thanks, Sue, we look forward to helping on your next custom frame!
Beautiful!
The frames and prints are beautiful. Frame construction is excellent and the hangers were the best. I have no doubt that I will use Level Frames again and recommend them to family and friends.
So glad to hear it, Laurie! We look forward to helping on your next custom frame and many more to come.
Love my photo and frame!
I have an old digital photo of my 1 year old and myself resting on a bed watching baseball. Both of our heads of hair were sticking up Alfalfa style as if we'd just risen. I had it framed by Level Frames and gave it to him on his 18th birthday last week. Brought tear and smiles to both of us. A great framing job!
Thank you! I'll be back.
David
Thanks for sharing this and HBD to your son! Look forward to helping on your next custom framing (or gifting) project.
Good website and frame
I used a photo with a relatively low number of pixels but one I had previously successfully printed as an 8 x 10. The website of a prominent competitor would not allow me to simply do a framed print where the photo would be more than about 5 x 7, with over-large margins. The Level site gave me various options including larger ones with one inch margins. The final product, a backstage portrait partly against spotlights has a lot of pop and color in its black frame.
Very impressed
I love how it turned out!
Came out perfect (x4) and Customer Support was great
This was my first time using Level Frames and I am very happy with the outcome. I got four photos framed in varying sizes and using different frames and mats, and they all turned out perfectly. I even threw them a curveball when I realized the next day after placing the order that I had ordered the wrong size for one of the items. I emailed their support email address about it and asked to change the size, and later that day they wrote me back and confirmed that they changed the size as I had requested. I rarely write reviews but I was impressed and grateful. I will definitely use them again in the future.
So glad to hear it, thanks so much for the feedback! We look forward to helping on your next framing project.
Lake picture beautifully framed
Beautiful, couldn’t have been better! Thanks!!!
Perfect!
The quality is excellent. The delivery was speedy. The packaging was careful and secure. The selection was exactly what I needed. The price was right. The experience from start to finish was A+++! I’ll be back!
So glad to hear it, Mel, and thanks for sharing this photo of your gallery wall! Look forward to helping on your next online framing project.
Extremely Happy with the framing of My Picture
The whole process was so easy and the result is perfect. The price was very reasonable and I have recommended even frames to my frames, I will gladly use Level Frames in the future. I found Level Frames through NY Times WireCutter website.
Thanks for the kind words and for spreading the word, Maxine! We're thrilled to be a NYT Wirecutter pick for best online framing, and the entire team is determined to back that up with every custom frame we make.
Great job on my frame
I wanted to frame a pdf, and end result...print quality, frame, glass were all excellent.
Easy and great
Couldn’t have been easier so just get it done, frame the special photos you love. The frame and matting look perfect and I’m so glad to finally have some very important memories on view. I’m glad to have found Level Frames and will recommend them. Every now and then I’ll frame a very special photo without hesitation. Prices are fair and shipping packaging was very protective. A great service that does as promised!
So happy to hear it, Kate! Glad we could help you frame and display these special photos, and looking forward to your next project. Thanks for helping to spread the word as well 😊
Nice job. Thanks!
I especially appreciated the way it was packed for shipping. Next time I think I´ll chance the glass instead of acrylic as I have confidence that it will arrive intact and that I can put it in a hard side suitcase for travel.
Great Quality, but…
Great quality but it did have a misaligned corner with some separation which I normally wouldn’t complain about but it was an $170 frame.
Thanks for letting us know and for sharing the photo, Todd. Apologies for this corner - it's below standards but covered by our Happiness Guarantee. Reaching out to you directly to arrange a replacement on this one.
Love my Frame!
This was such an easy process! I placed an order for a family portrait to be framed and it came so fast and turned out beautiful!
Love to hear it!