Level Frames Reviews

4.9 based on 1434 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Michael M.
 Verified Customer
December 06, 2019

Amazing frame, amazing quality!

I love this frame so much! Incredible build quality & it looks fantastic. Couldn't have been packed better & arrived in perfect condition. My uncle was kind enough to let me order this as a Xmas/b-day gift to frame up my signed Nightmare On Elm Street print from Bottleneck Gallery. Level Frames did a wonderful job. It's a perfect fit! 24" x 36" print with a 1" matte & I didn't even have to use the archival tape provided! I just lined the print up with the provided lines on the back of the matte, & place the backing boards & closed it up. No moving, no slipping! I can't recommend Level Frames enough! Beautiful work, archival materials, fantastic customer support, & great prices!

5.0 Stars -
Lee T.
 Verified Customer
November 13, 2019

Best framed photo I've ordered online

The pic and frame look amazing. It was a wedding present to my new wife that she took on one of our vacations a few months ago. Extremely satisfied with your service and will not hesitate to use you again. Thank you.

5.0 Stars -
Amy
 Verified Customer
November 09, 2019

Five stars

Perfectly sized and easy to put together - couldn't be happier!

5.0 Stars -
Colleen
 Verified Customer
November 05, 2019

Super happy with custom frame for non-standard size artwork

So easy and turned out great!

5.0 Stars -
Brandon K
 Verified Customer
November 05, 2019

Very happy with frame and turnaround time

The framing you guys did for my art print turned out amazing. I was super happy with every aspect of it. The final product looks perfect, it was made and sent back to me extremely fast (only one week between me sending in the print and then receiving the framed print), and the packaging was superb. I will definitely be looking to you guys again when I have something else to frame - thanks so much!

5.0 Stars -
Bailey
 Verified Customer
November 04, 2019

Amazing service! Amazing product!

We received our frame in the mail a couple weeks ago and were extremely happy with how it turned out! And I have to add as well, it was one of the most pleasant customer service experiences I’ve ever had working with Level Frames. Such a great quality product and experience altogether. Will definitely recommend you to others in the future and use you again myself!

5.0 Stars -
Anna P
 Verified Customer
October 30, 2019

Great frame!

My husband referred me to Level Frames when I was looking to frame a picture for a gift. The site was easy to use, many choices and high quality! Directions and tool supplied made assembly easy. And it looks great! Worth the price, will use again!

5.0 Stars -
Suzi
 Verified Customer
October 24, 2019

So easy!

So far I've ordered 5 frames, all different sizes. The process is so easy, service is great and the price reasonable. I will never make my own frames again!

5.0 Stars -
Graham Shuman
 Verified Customer
October 22, 2019

10/10 Frame partnered with 10/10 service

I accidentally ordered one too many and within 10 minutes they reimbursed me for the one and continued with my order. I was shocked because they responded way past normal business hours as well. In regards to their actual product, phenomenal. I actually ended up purchasing another frame from them, and expecting superb results like before. Great Great Great work.

5.0 Stars -
Bill Scarborough
 Verified Customer
October 09, 2019

Quality was much better than expected.

I wanted a photo I took matted & framed in a somewhat large frame. I went to some local framing shops and was surprised to find the price to be around $1,000, just for the framing, not including printing of the pic. So I went online & found Level Frames. They did it for under $400. With such a lower price I was skeptical of what kind of quality I would get but I have to say I am very pleased with the final product.

5.0 Stars -
Dean Clemmons
 Verified Customer
September 26, 2019

Awesome product

I have a photo on my phone that I love and didn't want to lose - ever. LevelFrames made this happen. Now I have it hanging on my wall and can quit worrying about losing my file if my phone dies. Digital is great but a physical copy rules!

5.0 Stars -
Eric Powers
 Verified Customer
September 24, 2019

Awesome!

I've always gone through local vendors for custom framing work but I've grown increasingly frustrated with how expensive they've become even for relatively simple projects. I figured I'd give an online company a try but I set some low expectations.

I tried a couple of different places and while other sites had more options, it was too much. Your site offered a good range of options without being overwhelming and the online tool to select the frame, mat, picture, etc. just seemed more intuitive and simpler to use. The price was very reasonable so I gave it a shot and I couldn't be happier with the result. In hindsight, I probably would have gone with a wider mat, but the product I received was better than I expected. The picture came out great, the frame was of good quality and constructed well, and it arrived in great condition due to the excellent packaging.

I've dreaded getting various pictures framed because the cost was so bloated. I'm excited to finally have a reasonably priced option without sacrificing any quality whatsoever. I've already ordered a second frame, I'll definitely be back again in the near future, and I'll certainly share my positive experience with others.

Thanks again and keep up the great work!

5.0 Stars -
Bob G
 Verified Customer
September 21, 2019

Very pleased with online process and frame quality

I was very pleased with this first uploaded and framed photo, and so was my wife since this was a wedding anniversary gift. The quality was excellent. Arrived on time. The big plus was your easy to navigate website that made the project simple and straight-forward to build my framed photo. My past experiences with some of your online competitors was challenging to say the least. You can expect me back for more framing in the future.

5.0 Stars -
Jon Simonin
 Verified Customer
September 13, 2019

Great Service!!

What I ordered looked great and was in my mailbox the next day. I couldn’t be any happier at such a reasonable price.

5.0 Stars -
Justin B
 Verified Customer
September 10, 2019

Everything is awesome

The whole process couldn't have been better, the folks at Level were awesome, the frame looks incredible, it was super easy to hang, my apartment is a million times classier now. Highly recommend.

5.0 Stars -
Jacob P
 Verified Customer
September 10, 2019

Great product

This was my third frame from Level. The quality is outstanding. I uploaded a picture this time instead of framing myself and the result was beautiful AND affordable!

5.0 Stars -
Winnie H.
 Verified Customer
September 09, 2019

Love my frame

Website works great for uploading photo and previewing frame choices; order arrived very quickly and the finished frame looks great. Happy customer!

5.0 Stars -
Gray H.
 Verified Customer
August 29, 2019

Framing made easy!

Great quality, fast shipping! I've had several special prints framed, and have been happy with the entire process! Framing made easy!

5.0 Stars -
C Stuart
 Verified Customer
August 21, 2019

Awesome Gift Idea

I had an image framed for a family member and they absolutely loved it. The ordering process was simple and the gift arrived just as promised. I will definitely be a return customer!

5.0 Stars -
Rose G
 Verified Customer
August 21, 2019

Lifesaver for artists DIY

The frames are of highest quality and the fabrication system is nothing short of awesome! The system is a lifesaver of both time and money for artists like me who are DIY on frames. Can’t say enough about how easy the system works. Turnaround after order is placed is unbelievably fast and service is friendly and patient. THANK YOU Level!