Level Frames Reviews

4.9 based on 1434 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Alisa
 Verified Customer
July 18, 2022

Beautiful framed pictures

I’m really pleased with my framed pictures. I wasn’t sure how my digital IPhone pictures would looked framed. My husband and daughter were very surprised with their gifts. Thanks

5.0 Stars -
Olivia B
 Verified Customer
July 14, 2022

Great Quality

I ordered three large wedding photos. They arrived quickly, well packaged (including all the hanging hardware) and the quality was immediately obvious. I did notice that the photos came out slightly darker than I was expecting but that didn’t bother me as they looked beautiful anyway.

custom online framing for pictures and art

Thanks for the feedback and photo, Olivia. Sometimes a color-calibrated print will not appear as bright as it does on a backlit monitor (which will also depend on your screen's brightness settings). Congrats on your wedding, glad we could help you celebrate it with framed photos from the big day!

5.0 Stars -
Judi Tomingas
 Verified Customer
July 09, 2022

Outstanding Additions

Very pleased with the 3 finished pieces. Compliments the center photo of our family collage perfectly. Your website was easy to navigate - very user friendly. All-in-all it was a successful experience!

custom online framing for pictures and art

Thanks for sharing the photo of your gallery wall, Judi! We always love seeing the final results of any framing project 🙌

5.0 Stars -
Julie O
 Verified Customer
July 06, 2022

Memorial pet frame is perfect

I'm so pleased with how my triple-frame prints came out! I had three very sweet photos on my phone of my pet bird who passed away in 2021, and I had a 3-print frame made. It's beautiful, and we plan on getting more prints made of favorite photos!

5.0 Stars -
Wendy T.
 Verified Customer
July 06, 2022

I'm in love with this process!

This is actually my second order and it turned out beautifully! I plan to send in successive orders soon to preserve and enjoy my photos outside of my phone! Thank you for figuring this out and making it available. It's a winner!

5.0 Stars -
Ben C
 Verified Customer
July 05, 2022

Great job all round

Having done a fair amount of research online I settled for Level Frames to produce my four frames to be used a gifts by a client. A great website experience was matched by the final quality of the prints and frames and deliver timeframe. I'll definitely be using again. Thank you!

custom online framing for pictures and art

Appreciate the feedback and photo, Ben. We love framing up gifts for friends, family, clients and colleagues and always make sure they arrive safely and looking great. Thanks for framing online with us!

4.5 Stars -
Myles Beard
 Verified Customer
June 29, 2022

Frame was great!

My girlfriend loved the collage of us as a birthday present it turned out perfect and it couldn’t have gone better than it did!

5.0 Stars -
Dennis Yee
 Verified Customer
June 29, 2022

Framed a digital Chicago photo

Very pleased and impressed with frame and photo. Well packaged and delivered in short time.

5.0 Stars -
Tracey
 Verified Customer
June 28, 2022

Great and super easy to frame online

I had photos from a recent trip I took made into two framed pictures. Level was easy and they turned out great! I had waited to get it done for I thought it would be more complicated. Glad I did it!

custom online framing for pictures and art

Thanks for the review and for sharing pics of your framed photos, Tracey! Look forward to helping you frame memories from your next trip 😀

5.0 Stars -
Jessica G
 Verified Customer
June 27, 2022

Perfect!

The photo arrived and made the perfect gift! Framed with a mat, ready to hang.

5.0 Stars -
R Sowa
 Verified Customer
June 27, 2022

Very happy with the result

Frame came in quickly and fits perfectly. Instructions to frame are easy and very happy with the outcome.

4.5 Stars -
Stiles Watson
 Verified Customer
June 23, 2022

Great Print, Great Frame

The process of uploading my photo and selecting my mat and frame could not have been easier! Level Frames' online tools were far easier to use than other print and frame companies I've worked with. My only wish was that the mat was a true white. Other than that one preference, everything else was perfect.

custom online framing for pictures and art

Thanks for feedback on the matting choices and the great photo, Stiles! Look forward to helping on your next custom frame.

5.0 Stars -
Beth Svenningsen
 Verified Customer
June 22, 2022

Incredible Customer Service

I own a gallery and unfortunately an artwork was damaged during the show hanging process. It was in a Level Frames frame, so I reached out to them to order a replacement. Danielle from their Customer Service team was incredibly responsive and helpful. She was able to figure out exactly the replacement we needed and sent it to us right away, on top of being a pleasure to communicate with. We so appreciate all of your help, and because of Danielle we will definitely refer customers to Level Frames! This should be an example for every company for how customer service should be considered!

custom online framing for pictures and art

So glad we could help, Beth! We love framing for artists and art galleries.

5.0 Stars -
Meriam
 Verified Customer
June 21, 2022

beautiful frame, and arrived in time for father's day

They are so sweet and personable while also being able to get things DONE. I hit them up to ask if my order would arrive by father's day, and they made it happen despite the fact that i was late for the deadline. super great experience, would recommend. frame is gorgeous too.

custom online framing for pictures and art

We all about getting it DONE 😀

5.0 Stars -
Mark A. Lembo
 Verified Customer
June 20, 2022

Great Value / Great Look

While I try to “shop local” as much as possible, your offerings are a great value and provide an affordable alternative to local framers. The 'Mercury' style worked very well with a piece I was readying for a local show.

custom online framing for pictures and art

Thanks for sharing this photo of your amazing piece, Mark! We love helping artists frame their work and look forward to helping on your next project. Have a great show!

5.0 Stars -
Savannah W.
 Verified Customer
June 16, 2022

Just Placed My 2nd Order!

Ordered a bunch of frames as Christmas gifts for family last year... They turned out incredibly- quality images beautifully framed. Love them! There was one collage frame that had one photo that got mixed up- basically we got a duplicate of another collage frame we ordered. Level Frame's customer service was dare I say next level lol! They sent us the corrected frame with the right photo and let us keep the one with the mistake. They had it shipped in time for Christmas and worked with us the entire way. Now, we're back placing our second order for mom's birthday. They have us as lifetime customers, and we'll be back for more soon!

custom online framing for pictures and art

Thanks so much for the kind words, Savannah! It means the world to us that you trust us to help you frame and celebrate photos that are so special.

5.0 Stars -
Robin L.
 Verified Customer
June 16, 2022

My frame is perfect

My frame is perfect. My instructions to not cover the text in a tiny font size at the bottom were followed exactly. The frame looks great with the art poster. I am very pleased!

custom online framing for pictures and art

Thanks for sharing the photo and glad we hit the mark here - we take small details like that very seriously. Look forward to framing more posters for you!

5.0 Stars -
Mike B
 Verified Customer
June 14, 2022

Excellent workmanship

The quality of the product - frame, matting and glass - is excellent and the corners of the frame are perfect. Turnaround time was very prompt. Highly recommend and will definitely use Level Frames again when I need photos framed.

4.0 Stars -
Calvin
 Verified Customer
June 13, 2022

Very close

Loved the process of working out what frame I wanted online and how my art would look. When the frame arrived however, there was a small dent at the bottom of the frame and the matting has a bit of a crease at the bottom. Both not incredibly offputting but still noticeable. For the price, I would have thought there would have been a little more QC. I still like it though.

custom online framing for pictures and art

Thanks for letting us know, Calvin! Reaching out to you directly to work out a solution for this per our Happiness Guarantee.

5.0 Stars -
Loni Rose
 Verified Customer
June 12, 2022

LOVE!!!!!!

I spent multiple hours researching companies online. Goal: a gallery wall for my office. Settled on Level Frames and WOW they absolutey nailed it. Excellent customer service. Quality of my pictures and frames is outstanding. Will be using this company again!!!

custom online framing for pictures and art

So glad to hear this and thanks for the great photo of your gallery wall, Loni! We look forward to helping on your next online framing project.