Beautiful frame with safe and secure packaging

Received my frame earlier this week. Overall wonderful experience with the site and the entire shipping/delivery process.

Nothing short of excellent!

Beautiful displays, awesome service!

Was looking for a simple and elegant frame solution and found yours recommended through an artist friend. We had an event coming up quickly and needed a fast turnaround. Kara and Danielle were amazing and took care of us and we got everything we needed in plenty of time. Thank you! Very happy with the anti glare option for our indoor lighting. Displays beautifully.

Thanks, Jen! So glad we were able to meet the deadline and that the frames turned out to your liking. Look forward to helping on your next custom framing project.

Good quality

I ordered a framed photo. The system recommended certain dimensions for the photo. I was worried the image may be blurry if blown up, but the quality was great. Came wrapped and secured in bubble wrap and arrived on time (I ordered it as gift). Overall very satisfied with the purchase and process. Good money for value.

So glad to hear it, Aaron! Look forward to helping on your next online framing (or gifting) project.

Excellent

Easy to use framing service. My frame turned out just as I hoped. Fast delivery.

Beautiful framed artwork, Goldie! Thanks for the review and for sharing a photo of the final result 🙌

Love the frame

I love the frame I received. I was pleasantly surprised with the tool package that came with the frame. Framing my art myself was easy and painless. The instructions are very clear and easy to follow. The frame was packaged excellently so it arrived with no damage. Impressive. I will order order again.

Nicely done with the DIY frame, Steve! Look forward to helping on your next online framing project.

Excellent Experience

Purchased a custom frame; the efforts taken to package the item for shipping were very impressive as were the instructions for at-home framing. I really appreciate the attention to detail, right down to the pre-measured hanging wire. Set me up for success. Will definitely recommend!

Nice job on the framing, and thanks for sharing this great photo, Deb! Look forward to helping on your next framing project.

Couldn't be happier with my frame!

The workmanship is perfect!

Very happy with item and service.

Very happy with the framed photo and the level of service I received. Thank you.

Very happy with item and service.

Very happy with the framed photo and the level of service I received. Thank you.

exceeded expectations

My order arrived exactly as described. Packaging was great to ensure no damage. International delivery - to Canada - was much quicker than anticipated. I would order again without hesitation! thanks

Class printing

Overall a fantastic experience. The team was very responsive, the turnaround time was just 2 weeks- which is hard to come by for the quality. And craftsmanship really elevated the prints. See for yourself.

Thanks for the great photo of your frames, Brett! Look forward to your next framing project.

Wish I'd of known about the glass

I purchased the frame and mat and couldn't be happier with those. I wish I'd of known about the glare on the UV glass though. I don't have direct sunlight on the frame ever, but even when I turn on a light, the glare disrupts the image. I feel like you shouldn't offer any glass choices lower than glarefree. It takes away from the excellent work that went into the frame and mat. I really love the look of it, I just wish I could see my image clearly.

Thanks for the feedback, Steve! Reaching out directly to see if you are interested in switching to the Non-Glare acrylic. Some people prefer the straight UV which is optically more pure, but the Non-glare works very well in certain lighting conditions and diffuses the light so that you don't see those reflections (at the expense of a very small amount of clarity).

What an awesome and easy experience

I couldn't recommend this company more!! It was super easy and Kara the customer service person was fantastic. She helped me with my print file to avoid any resolution issues. Super pro-active and delightful. Can't wait to have another photo printed and framed. These guys are amazing!!

Customer Service and Product Are Both Spot-On

I came upon Level Frames and thought it was time for my long overdue enlarging and framing of a favorite fishing pic. I snapped a photo from my iPhone which I thought looked good enough but my wife insisted I should send it with a scan. Kara was extremely patient and accommodating with looking at both and finally insisting my simple iPhone pic was best! It came out great and the packaging was superb when it arrived. I was so happy I ordered another pic to be framed as a gift for a friend and he loves it. Top-notch company.

Thanks for the feedback, Bruce! I'm sure your friend will appreciate the framed gift as well.

Love it!

Frame arrived quickly and looked really good. Unlike Fracture I was able to get an odd size, which we needed for our group photo. Thanks for the Level Frames Team!

Yes!!! 🙌 Odd sizes photos and artwork are no problem, as each frame is custom made to order every time. Look forward to helping on your next online framing project!

Nicely Done!

Site unseen I trusted Level to do a good job with a very precious picture and it turned out beautifully. My daughter and son-in-law could not be happier. Thank you

Excellent all around!

From shipping package, to instructions for hanging, from the quality to the style of the frame — excellent service and caliber of the product. This is my new go-to framing source for all my art from now on! Thank you, Level Frames!

Thanks for the feedback, Olga, and for sharing this great photo of your frame! We love seeing the final results up the wall 😀

The Absolute Best Service and Frames

I have ordered twice now with level frames - I am extremely happy with my first set of custom frames that arrived at my home. They are excellent quality and well worth every penny. So, I went ahead and ordered my third frame with Level Frames and made a mistake during my ordering process. The customer service associate Kara was not only accommodating and kind but she went ahead and revised my original mistake on my order. I’m so beyond happy with this company and I will whole heartedly recommend them to all my friends and family for their custom frame orders.

So glad we could help on this one, we look forward to many more framing projects to come!

Turned out perfect

The frame turned out perfect. Came with all of the necessary tools to mount it. Customer service staff were very helpful to me as a novice.

Thanks, V! You don't need to be an expert, everyone can frame at home with our DIY framing kits 💪

Frames came out very nice

First time getting anything framed. Learned a few lessons for myself about lighting and location, but the quality of the frames themselves is very nice. Crystal clear acrylic front and made to the exact spec I chose. The preview is almost identical to the real thing. My only complaint is the preview of my image is certainly a bit brighter than the printed medium but that may be my fault not understanding print medium. Overall very pleased.

Glad to hear it and thanks for the detailed feedback on your frames, Ryan! Note that photos can appear brighter on screen during the preview depending on your monitor and brightness settings.