Level Frames Reviews

4.9 based on 1346 verified customer ratings

Our Review Policy

Every frame review on this page is submitted by a real Level Frames customer. In the interest of transparency, we never change reviews.

5.0 Stars -
Jcw
 Verified Customer
July 05, 2020

Wonderful Father's Day Gift

I got a framed print for my Dad for Father's Day. The upload process was super easy and he was blown away by the finished product. I was happy how quick the service was despite the Coronavirus situation. All in all, I would highly recommend this to anyone!

5.0 Stars -
Angela
 Verified Customer
July 03, 2020

Amazing!

Bought a record frame for my husband and it was fabulous. They give you instructions and every tool you need. The quality was superb. Will be buying a second one soon!

5.0 Stars -
Sam
 Verified Customer
July 03, 2020

Nice and well priced

The frame is quality, and it all came very well packaged! Would recommend and would buy again.

5.0 Stars -
Kristian
 Verified Customer
July 03, 2020

Beautiful Frame

I ordered a frame from Level to surprise my husband by framing a very special photo of him from his college track athletic days. Anyway, Level contacted me to let me know the frame I selected was on back order but they could replace it with an equally nice frame. The replacement frame was amazing! No complaints here. Great quality. Perfect dimensions. Beautiful wood. The framed picture is hanging right by my front door for everyone to see. Thank you!

5.0 Stars -
Stephen T.
 Verified Customer
July 02, 2020

Great experience

Overall great experience. I ordered a custom frame for me to use to frame a piece at home. Instructions for selecting size, frame, glazing, matt, etc. were easy to follow and the order was easy to place. Nice customer service follow up with a personal e-mail to ask how the frame turned out. Instructions included were easy to follow, and I really appreciated that all the tools and materials needed to complete the framing at home were provided: screwdriver, microfiber cloth, mounting tape, mounting hardware and bumper/wall protectors. Would absolutely use again and recommend to others.

5.0 Stars -
Bee F
 Verified Customer
July 01, 2020

Perfect in every way

Service, quality and workmanship. Wonderful product. Will be ordering again.

5.0 Stars -
Mike
 Verified Customer
July 01, 2020

VERY pleased with quality.

My first time ordering this service. My expectations were exceeded greatly. Easy process with great flexibility without being overwhelmed by more choices than are necessary. The quality of the frame and print were remarkable. Will most certainly use this service again and refer others to do so as well.

custom online framing for pictures and art

Glad to hear it, Mike! We look forward to helping on your next online framing project.

5.0 Stars -
Nicholas Rosen
 Verified Customer
June 29, 2020

Great frame, fast shipping

I ordered a black and white photo to be framed for my dad as a Father's Day gift. My dad received the framed photo right in time for Father's Day and loved the way it turned out. He sent me a picture and said he was very impressed with the matting and quality. I was pleased with how quick the order shipped, especially accounting for the COVID-19 restrictions. Thanks, Level Frames, for such a terrific gift.

5.0 Stars -
Bonnie
 Verified Customer
June 29, 2020

I never leave reviews...

...but I want to share how pleased I am with my custom frame! The quality is excellent, and the detailed instructions made it very easy for me to add my artwork and hang. Highly recommend!

5.0 Stars -
Shantal
 Verified Customer
June 29, 2020

Beautiful frames

I love these frames and I feel like they look more expensive than they are. Framing instructions were clear and everything you need is included.

5.0 Stars -
Sour K
 Verified Customer
June 28, 2020

Awesome Job

Looks great and came in a very nicely packaged box. Everything was as advertised.

5.0 Stars -
Molly
 Verified Customer
June 27, 2020

Super easy and high quality

I am so glad I found this company. They had exactly what I was looking for and sent it for me to put it together myself, instead of leaving my home. My painting looks great in the frame, I couldn't be happier!

5.0 Stars -
Pauli
 Verified Customer
June 26, 2020

Very pleased with framed photo

To be truthful, I wasn’t sure how this framed photo would turn out. I did a random Google search. But I am very happy with the outcome. The process was easy; the photo itself turned out well; the materials used were of good quality; the price was very reasonable; shipping was quite fast, factoring in COVID delays. I like my framed photo and would recommend this company.

5.0 Stars -
Biz
 Verified Customer
June 26, 2020

Beautiful, easy, quick

Amazing customer service. Frames fit my photos and paintings like a glove. An amazing alternative to expensive frame stores. Easy set up and beautiful finishes!

5.0 Stars -
Sonja
 Verified Customer
June 25, 2020

Great product. Great price

Framing has gotten SO expensive I decided to give Level Frames a try. Unlike other online framers, they offered a pretty great selection of frames. My frame is beautiful, and at half the price of what having done at my local frame shop would cost. Will use them again!

5.0 Stars -
Tom Hathorn
 Verified Customer
June 25, 2020

The Perfect Frame

The frame for our puzzle was built exactly to our specifications. The packaging was amazing as the frame arrived in perfect condition. They even included a screw driver to secure the hanging wire. Thank you! We will be a return customer for sure.

4.5 Stars -
Lee Moberly
 Verified Customer
June 24, 2020

very nice

Frame plus all the extras was very very nice. Only quibble of mine: I wish there had been more 'blue' colored frames to choose from.

custom online framing for pictures and art

Thanks for the review and feedback, Lee! Noted on the request for more blue frame styles.

5.0 Stars -
Megan Kessler
 Verified Customer
June 24, 2020

Fast turnaround with quality frame

I purchased this frame about a 1.5 weeks before Father's Day and it arrived in plenty of time. It looked great and was securely packaged. I will definitely purchase another frame soon!

5.0 Stars -
Shelly Knapp
 Verified Customer
June 23, 2020

Exceptional!

First, the level of customer service is the highest - GREAT communications & that's so important. Second, oh - my - gosh. Exceeded my expectations! Gorgeous frames (I ordered two). Really, really nice. Arrived on time, packaged beautifully. Won't be looking anywhere else for framing in the future. This has been an exceptional experience and I'm very grateful. Shelly

custom online framing for pictures and art

It was a pleasure framing your two prints, Shelly! Look forward to helping on our next online framing project.

5.0 Stars -
Janet
 Verified Customer
June 22, 2020

Beautiful!

I loved the professional look of my finished project...which was exactly as envisioned just by clicking through the options listed on the website. So easy to use!